How to setup and manage staff, timeclock and rostering.
Straight from other operators as they are getting started and onboarding with us.
I remember when I moved to our old rostering system a few years ago... we were like, oh yeah, we'll just do it on Monday. My boss was ready to shut the venue down and leave. He said, I don't want to do this anymore.
I've used a couple of different systems before, and it was a real pain — I couldn't get it to link in with Xero at all, and then I couldn't get my sales data linked in correctly either. That's the main thing for us with Loaded — I can pull it up on my computer at any time and see all the information, and it's great.
It's a nightmare... trying to get these people to do their timesheets and not really being sure if they checked in or not. This way I just take the responsibility off me — this is your job now, check in over here. No excuses.
Queensland, Australia
The exact things operators ask us about getting started with Loaded.
Loaded separates 'staff' (roster and clock-in access only, who can only see their own info) from 'users' (admin-level access with configurable permissions). You can give a manager Time/Roster permission without Payroll or Salary permission — they can view and approve clock entries and rosters, but pay rates stay hidden.
A manager can add or edit a clock entry manually — just enter the start and finish time and save it. It doesn't need to have been punched live.
Not fully self-serve yet — it's in development. In the meantime, the workaround is to create a dummy 'Open Shifts' slot to hold unfilled shifts, then manually drag the shift to whoever picks it up.
Pay adjustments apply casual loading and other award-based rules on top of a staff member's base rate. If someone's on an agreed flat or custom rate, turn the toggle off for them so loadings don't stack incorrectly on top of what's already been agreed.
The Xero user connecting the integration needs the specific 'Payroll Admin' role in Xero, not just standard Xero Admin access, to use the payroll API.
Bring last month's numbers and we'll show you what this looks like in your venue — twenty minutes, no pitch deck.