WELCOME TO

The Loaded Academy

We're sharing everything we know about how hospitality businesses really make money. Drawing on 15 years of operating venues and building Loaded, our live sessions, recorded training and partner workshops cover the numbers, systems and habits behind high-performing venues, and how to put them into practice with Loaded.
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AllFavourites

Execute

Regular, repeating sessions to make sure you get set up properly with Loaded — the right foundations for growing perfomance across your outlets.

Live workshop

Mastering Team, Roster & Timeclocks

An introduction to Loaded Team, Rosters & Timeclocks. In this session, we’ll cover setting up your team, creating rosters, and using the timeclock to accurately track labour costs.

Tue 10 Nov
1-1:30pm NZT | 11-11:30am AET
Repeats every Tuesday
Live Training

Recipe Creation & Live COGs tracking

In this session, we’ll cover creating recipes, managing ingredients, and linking items to your POS to ensure your profitability reporting is accurate and automated.

Wed 11 Nov
1-1:30pm NZT | 11-11:30am AET
Repeats every Wednesday
Live workshop

Streamline your Inwards Goods Process

Your introduction to Ordering & AI Invoice Processing in Loaded. Learn how to place orders, manage suppliers, and use AI to keep your stock accurate and gain live insights into profitability.

Thu 12 Nov
1-1:30pm NZT | 11-11:30am AET
Repeats every Thursday

Optimise

Using the information you are now seeing in Loaded to optimise your venue’s growth, margin and profitability.

Live workshop

The Perfect Stocktake

Your introduction to Stocktakes in Loaded. Learn how to run accurate stocktakes, manage variances, and tighten stock control so you can protect margins and improve profitability.

Fri 13 Nov
1-1:30pm NZT | 11-11:30am AET
Repeats every Friday
Live workshop

The COGS Balancing Act: Spot the Leaks and Take Action

Strong sales can hide shrinking margins. So how do you know when your COGS needs attention, what’s driving the problem, and where to start fixing it? In this session, we’ll explore menu mix, margins and loss leaders through the warning signs you should be watching for: bestsellers contributing too little profit, ingredient costs creeping up without recipe margins keeping pace, and actual stock costs coming in higher than your recipes suggest. You’ll leave with a practical process to investigate the cause, choose the right action and check whether it’s working.

Wed 18 Nov
3-3:45pm NZT | 1-1:45pm AET
One-off session
Live workshop

Labour Management: Turn Insights into Constant Wage Savings

You’ve got your rostering and time tracking set up. Now, how do you use what they’re telling you to save money each week? In this session, we’ll explore the warning signs that labour costs are drifting: shifts regularly finishing later than rostered, staffing levels staying high as sales slow down, and small overruns adding up across your team. You’ll leave with a practical weekly process to spot where hours and dollars are slipping, understand why, and make changes that stick.

Wed 25 Nov
3-3:45pm NZT | 1-1:45pm AET
One-off session

Accelerate

Whole-of-hospitality sessions to truly accelerate and operate best in class, delivered alongside our leading coaching and consulting partners.

Live Presentation

How to build a Management Incentives Scheme with James O'Connell

In this session, James from The Hospitality Company will teach you how to create a successful incentive programme that increases management engagement and motivates them to use the tools you've invested in as a business. See one of the industry's leading incentive systems, so you have the structure and confidence to build your own.

Wed 11 Nov
3-3:45pm NZT | 1-1:45pm AET
One-off session

Execute

Sessions to make sure you get set up properly with Loaded — the foundations every number after it depends on.

Recording

Streamline your Inwards Goods Process (replay)

Your introduction to Ordering & AI Invoice Processing in Loaded. Learn how to place orders, manage suppliers, and use AI to keep your stock accurate and gain live insights into profitability.

Wed 7 Oct
25 Minutes
Recording
Recording

Recipe Creation & Live COGs tracking (replay)

In this session, we’ll cover creating recipes, managing ingredients, and linking items to your POS to ensure your profitability reporting is accurate and automated.

Tue 6 Oct
30 Minutes
Recording
Live workshop

Mastering Team, Roster & Timeclocks

An introduction to Loaded Team, Rosters & Timeclocks. In this session, we’ll cover setting up your team, creating rosters, and using the timeclock to accurately track labour costs.

Tue 15 Sep
Recording

Optimise

Using the information you are now seeing in Loaded to optimise your venue’s growth, margin and profitability.

Replay

Better Counts. Sharper Margins - How to profit from your Stocktake

A practical session for hospitality operators & managers on what to do after the stocktake: how to run a repeatable investigation process to find (and fix) your margin draining culprits. Let's reduce waste, buy better & get rid of dead inventory. Built from real experience — this is the playbook for turning stocktake data from a mystery into margin wins.

Wed 4 Nov
3-3:45pm NZT | 1-1:45pm AET
Recorded
Replay

Labour Management: Turn Insights into Constant Wage Savings

You’ve got your rostering and time tracking set up. Now, how do you use what they’re telling you to save money each week? In this session, we’ll explore the warning signs that labour costs are drifting: shifts regularly finishing later than rostered, staffing levels staying high as sales slow down, and small overruns adding up across your team. You’ll leave with a practical weekly process to spot where hours and dollars are slipping, understand why, and make changes that stick.

Wed 21 Oct
3-3:45pm NZT | 1-1:45pm AET
Recording
Replay

The COGS Balancing Act: Spot the Leaks and Take Action

Strong sales can hide shrinking margins. So how do you know when your COGS needs attention, what’s driving the problem, and where to start fixing it? In this session, we’ll explore menu mix, margins and loss leaders through the warning signs you should be watching for: bestsellers contributing too little profit, ingredient costs creeping up without recipe margins keeping pace, and actual stock costs coming in higher than your recipes suggest. You’ll leave with a practical process to investigate the cause, choose the right action and check whether it’s working.

Wed 14 Oct
3-3:45pm NZT | 1-1:45pm AET
Recording
Recording

The Perfect Stocktake (replay)

Your introduction to Stocktakes in Loaded. Learn how to run accurate stocktakes, manage variances, and tighten stock control so you can protect margins and improve profitability.

Thu 8 Oct
20 Minutes
Recording

Accelerate

Whole-of-hospitality sessions to truly accelerate and operate best in class, delivered by our approved partners.

New Features

Multi-site Team, On Costs & Multi-site COGs Report

A walk through of Loaded’s latest multi-site features: Multi-site Team, On Costs and the new Multi-site COGs Report. We’ll show you how to manage your team across venues, get a clearer view of your true labour costs, and see COGs data across multiple venues in one consolidated report.

Tue 13 Oct
11:30am-12pm NZT | 9:30-10am AET
One-off session
Live Presentation

The Hospitality Profit Matrix

A hospitality business makes money by turning awareness into customers, customers into revenue, and revenue into profit once cost of goods and labour come off. Rich McLeod shows how small gains in average spend, cost of goods and labour can add more than $100,000 a year for one venue.

Wed 30 Sep
3-4pm NZT | 1-2pm AET
One-off session

Want a paid session for your whole team?

We run private sessions for your venues — same content, your numbers on the screen. Ask your success manager or drop us a line.