The best place to start if you're new to Loaded.
Straight from other operators as they are getting started and onboarding with us.
I can pull it up on my computer at any time and see all the information, and it's great. I work mostly off-site, and so does our financial controller — she works remotely too, so she can look any time and see exactly where we're sitting. It's awesome.
Australia
I hadn't logged in for a little while, and I checked before this call — I realised we were getting close to 30% for cost of goods. I noticed our soft drinks were actually the ones pushing up the average.
Queensland, Australia
Now that I understand it a bit more, it definitely makes more sense. I feel like we're onto something good, so it's worth setting up properly to keep building on it.
Queensland, Australia
The exact things operators ask us about getting started with Loaded.
After logging in at loadedhub.com, you'll land on your Dashboard — a real-time view of today's trading, synced as soon as the page refreshes. From there, Reports gives you the detailed breakdown (Revenue, Staff, Products, Reconciliation, Fraud & Discounting, Multisite) if you need more than the daily snapshot.
Loaded builds your initial stock item list from 6–8 weeks of your historical supplier invoices, so you're not starting from zero. Once you upload new invoices going forward, they're typically processed into your account within 24–48 hours.
You'll need Manager permission to invite users. Go to the person icon (top right) → Manage Users → Invite New User, then enter their name and email. They'll get an email invite (valid 7 days) and gain access once they accept. Staff don't need a user login just to clock in and be rostered — that's separate.
Enter your budget (GST inclusive) day by day, and Loaded automatically rolls it up into weekly and monthly totals. If you don't already have a budget figure, Loaded shows you last year's sales for the equivalent weekday as a reference point.
A cashup is the total of each payment type Loaded expects you to have received over the day, calculated from your POS sales data — you don't need to run a separate Z report first. The first time you complete one, Loaded pulls the previous 24 hours of sales to generate your starting figures.
Bring last month's numbers and we'll show you what this looks like in your venue — twenty minutes, no pitch deck.