
If you’re running a hospitality group doing $2 million in revenue, you’re spending around $700,000 on cost of goods every year. That’s the equivalent of building a two-bedroom house — every single year. And if you’re managing multiple venues, you’re building an entire street of houses.
The operators who build profitable, lasting businesses have figured out how to control that spend. The ones who struggle are usually doing exactly the same things — just without the systems to see where the money goes. This guide is the gap between those two groups: the practical framework we’ve seen work across hundreds of venues in Australia and New Zealand, laid out clearly enough to start using this week.
What Is COGS in a Restaurant?
Cost of Goods Sold (COGS) is the total cost of all food and beverage items used to generate your revenue over a given period. It’s calculated as:
COGS = Opening stock + Purchases − Closing stock
Your COGS percentage is COGS divided by your total revenue for the same period, multiplied by 100. If you spent $18,000 on food and beverage in a week where you took $60,000 in sales, your COGS percentage is 30%. This is the single most important number for understanding whether your stock is working for you or against you — and it’s the number the rest of this guide is built around improving.
Why Most Venues Lose More Than They Realise on Stock
The frustrating thing about food and beverage cost problems is that they’re usually invisible and they are very expensive. It’s rarely one dramatic price jump that kills your margin. It’s the small increases that sneak through unnoticed — a 50-cent bump on lettuce, a subtle rise on protein, a supplier who quietly charges above the contracted rate and doesn’t get queried.
We ran a 12-venue hospitality group for over a decade, and stock management was the operational area that felt impossible to get right for years. Once we finally built proper systems — not just for counting stock, but for buying, managing, and pricing it — the results were significant. An 8% improvement in cost of goods across the group, delivered through three specific levers.
The Three Levers That Move Food Cost
- Buy Better — getting the right prices from suppliers and making sure you actually pay those prices (~3%)
- Manage Better — recipe accuracy, stocktaking, and tracking gross profit rather than just revenue (~3%)
- Sell Better — pricing strategy and building margins that reflect what you actually deliver (~2%)
How to Reduce Food Cost by Buying Stock at Better Prices
The short answer: Start by locking in contracted or agreed pricing on your top 20 items by purchase value through tendering across several suppliers, and then check every invoice against those contract prices. (With Loaded you can automate how you do this.) Most venues can move their food cost by 3% through these two steps alone.
Buying your stock at better prices is hands-down the most effective way to improve profitability quickly. Whether you’re running one venue or fifteen, there’s almost certainly meaningful gain sitting in your purchasing process.
How to Tender Your Top Suppliers for Better Pricing
The most impactful step to get started with: run a proper supply tender for your top 10 food items and top 10 beverage items by purchase value. That’s where around 80% of your purchasing opportunity lives. Getting pricing locked in on those 20 items alone can move your overall food cost by 3–4 percentage points.
“In tendering our top 20 selling food ingredients, we were able to reduce our total cost of goods by 4%. I thought with one restaurant we’d be too small to get better pricing. I was so wrong.” — Cam Davies, The Fat Duck
Why Inwards Goods Is the Hidden COGS Leak in Most Venues
You can negotiate great contract pricing and then silently overpay for years because no one verifies what’s actually being charged. Every invoice needs to be checked against what arrived, the price paid needs to reconcile against the contract price, and your accounts team needs a clear process to chase discrepancies and send credit notes. The good news is that this no longer needs to be a manual process — it can all be automated.
“Once we started using Loaded and following their inwards goods process, over time our cost of goods went from 38% to 24%. This allowed our business to move from 6–8% annual net profit to just over 20%. An absolute game changer.” — Steve Anderson, Lott Cafe & Pha’s Thai
How to Manage Stock and Recipe Costs to Protect Margins
The short answer: Recipe costs need to update automatically as ingredient prices change, and stocktaking needs to start with your highest-spend items — not everything at once. These two changes typically help boost your margins by at least 3%, and often a lot more.
How Small Price Rises Quietly Destroy Your Recipe Margins
Here’s how it typically plays out. You set a food cost target for a menu item based on current ingredient prices. For the first few weeks the numbers look fine. Then suppliers make small, incremental adjustments — 50 cents more on proteins, a small bump on produce. Twelve weeks later, your item has gone from 20.75% cost to 26.25% — not because of any single dramatic change, but because five small increases compounded on each other. The fix: recipe costs need to update automatically as supplier prices change, so you can always see your current recipe margins in real time.
How to Do a Stocktake That Actually Finds Where Money Is Going
A stocktake isn’t about counting stock. It’s about finding where your money is disappearing fastest. Identify your top 10–20 items by purchase value, start stocktaking just those items weekly, and when you find variance on a high-value item, move to daily quick counts until you’ve found and fixed the source.
In one of our venues, keg beer was the highest-spend category. We spotted variance, moved to daily counts, and found some pubs were losing $300–1,000 more per week than expected. We turned fixing it into a perfect pour competition. Keg wastage dropped ~90%. $150,000 saved across the group from one category.
Why Gross Profit Matters More Than Revenue in Hospitality
Revenue can lie to you. A packed service with thin margins feels great during the shift and on the day and won’t show up as a problem until your monthly financials land — by then the opportunity to fix it has passed. Once your purchasing and recipe systems are in order, get your managers watching gross profit on each product as closely as they’ve ever watched covers. When the COGS percentage on a key item starts drifting, you want to know in the same week — not the same month.
How to Price Your Menu to Protect and Improve Margins
The short answer: The more unique your offering, the more pricing flexibility you have. Create items that can’t be directly compared to competitors and you remove the mental price anchor customers use to judge whether something is expensive.
Your customers have mental price anchors for comparable items. But create something genuinely different — a dish they can’t get anywhere else — and that anchor disappears. This is why creativity in your offering pays off financially. Build menu price reviews into your quarterly calendar, not just annual planning. Your ingredient costs change every quarter; your pricing should respond.
Frequently Asked Questions
What is a good food cost percentage for a restaurant in Australia?
Most hospitality venues in Australia and New Zealand target food cost as a percentage of revenue, but the right number varies significantly by establishment type:
- Fine dining and nightclubs: 18–24%
- Pubs and casual restaurants: 25–30%
- Cafes and quick-service restaurants: 28–35%
The most useful number to watch isn’t food cost alone — it’s prime cost (food and beverage COGS combined with labour cost). Most well-run hospitality businesses target prime cost below 60–65% of revenue. If your food cost is in the right range but your labour is running high, you’ll still end up with thin margins. Tracking both together gives you the full picture of what’s actually driving — or eroding — your profitability.
How do I calculate food cost percentage?
Food cost % = (Opening stock + Purchases − Closing stock) ÷ Food sales × 100. Purchases must include everything received at the actual prices paid, not the contracted prices you expected to pay.
How much can you realistically improve food cost percentage?
Most venues can achieve 3–8% improvement through all three levers. The first two — buying and managing — are typically achievable within 8–12 weeks of implementing proper systems.
What causes high food cost in a restaurant?
The most common causes: supplier prices drifting above contracted rates unnoticed; recipe costs not updated as ingredient prices change; stocktake variance not tracked to a specific item and reason; and over-portioning.
What is the difference between food cost and COGS in a restaurant?
Food cost typically refers to food ingredients only and sometime just the actual food purchases. COGS is broader and includes food, beverages, and sometimes packaging. It takes into account how much you have actually used, rather than just how much you have purchased. For practical hospitality management the terms are often used interchangeably, but COGS should include everything that goes into the product you sell — food and beverage together.
How do I reduce COGS in a restaurant?
The three most effective levers are: (1) buying at better prices through supplier tendering and contract management — this alone can move COGS by 3% for most venues; (2) ensuring recipe costs are accurate and updated in real time as ingredient prices change; and (3) running focused stocktakes on your highest-spend items. Most venues that haven’t systematically addressed all three can achieve 5–8% COGS improvement.
What does a good inwards goods process look like for a restaurant?
Every delivery should be physically checked against what was ordered on the day it arrives. Invoices are received into your inventory system by end of shift, with price discrepancies flagged to accounts the same day. Your accounts team then reconciles supplier statements against received invoices weekly — this is how you catch and recover overcharges. Steve Anderson at Lott Cafe and Pha’s Thai took his COGS from 38% to 24% primarily through tightening this process.
How often should a restaurant do a stocktake to control food cost?
Weekly on you key items is the baseline for effective food cost management. Daily spot counts on high-value or high-variance items are worth adding once the weekly discipline is established. Monthly-only stocktaking tells you what happened four weeks ago — by then the money is already spent and there’s nothing you can change.
For the full system: Download The Stock Playbook — the free 21-page guide built from running our own 12-venue group in Australia and New Zealand.
“You can feel the Loaded team’s years of hospitality experience baked into everything.”
Steve Anderson
The Lott Cafe, NSW
Hey! We’re a friendly crew and our team loves to help hospo business owners solve problems and run a tighter ship. If this sounds good to you, book in an absolutely zero-pressure call at a time that suits. We’ll see if Loaded is a good fit for you and your business.



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