Why hospo operators choose Loaded over Supy
- AI powered revenue, stock, workforce & more.
- Great for independent or multi-site, cafes, bars, restaurants, pubs and clubs.
- Margins up 8% on average across Loaded venues.
Over 10,000 successful hospitality owners and managers love Loaded
Over 10,000 successful hospitality owners and managers love Loaded
Is Loaded actually different to Supy?
Supy and Loaded solve different problems. Before you consider switching it's worth considering whether these things are important to you.
We run venues
Loaded was built by a hospitality group that still operates 12 venues today. We build for the real problems hospitality teams deal with because we deal with them too.
Australia and NZ focused team
With a global enterprise business it is easy to get lost in the backlog of implementation happening for larger customers around the world. All of our team is Australia and New Zealand based so you get our full focus.
One back office for the whole business
Sales, stock, workforce and labour performance all affect each other. Loaded brings them together, so you’re not trying to run one business through a collection of disconnected stock and time and attendance systems.
Why customers tell us they switch?
Customers who switch to Loaded tell us the biggest difference is how much easier the day-to-day becomes for their team. Here's the six things we hear from them.
Built specifically for Australian and NZ hospitality
Supy is mainly focused on larger markets offshore. Loaded is purpose-built for Australian and NZ hospitality venues, including POS integrations and support that understands local operators.
Live data via all POS integrations
Loaded connects directly to your POS, so your numbers update automatically and in real time — not on a delay.
One back-office platform for stock, labour and revenue
Loaded brings your stock, labour, revenue and performance into the same platform, so you get one full picture of how your venue is performing, not just what's in your storeroom.
POS integrations accuracy-tested for 10+ years
Loaded's POS integrations have been tested and refined in real hospitality venues for over a decade, so the sales data feeding your stock and reporting is accurate from day one.
A team that only speaks hospo
With more than 130 years combined hospo ownership and management we understand how stock, rostering, service and margins work in the real world.
Assigned onboarding team
Getting your stock system set up properly is key, so we don’t expect you to figure it out alone. Every Loaded onboarding is with our team, and we can build your stock item list within 24 hours of receiving your last 90 days of invoices.
What it looks like once your team and stock are in one place
20% net profit
Ready to switch? We’re here to help
Chat to someone real
See Loaded in action with a real person who understands how venues run. No pushy sales stuff, just a hands-on walkthrough with someone who speaks your language.
We’ll help you move
If you're using Supy (or anything else), we'll guide you through the switch. That means your key data and workflows make it over cleanly - no messy setup, no downtime.
We’ll set you up to win
We’ll make sure your team knows exactly how to use Loaded, where to find the numbers that matter, and what to do with them. You'll hit the ground running.
See how Loaded compares
You'll have questions — and you'll want to know the switch is actually worth it. Book a 30-minute demo to chat it through with a Loaded and hospo expert.
Join 10,000+ Hospo Owners & Managers on Loaded
Frequently asked questions
Does Loaded actually replace Supy, or would I need both?
Yes. Loaded includes stock, ordering and supplier management as part of the platform, alongside labour, revenue and forecasting - so you don't need to run Supy alongside it as a separate system.
Can I bring my existing stock and supplier data over from Supy?
Yes. You're assigned a dedicated onboarding manager who migrates your existing stock and supplier data over to Loaded for you, and makes sure everything is set up accurately so you're seeing real margin improvements from the start.
What is hospitality back office software?
It's the system the largest, most successful large hospitality groups globally have relied on to manage revenue, labour, cost of goods and profitability — traditionally out of reach for smaller groups and operators. That's changed. You no longer need to run your back-of-house across a multitude of different software tools and spreadsheets; Loaded brings it all into one platform.
What types of hospitality businesses use Loaded?
Loaded is used globally by Cafes, bars, restaurants, pubs and clubs from small independent venues through to large 50 site + operators.
How does Loaded help reduce food and beverage costs?
Loaded helps hospitality businesses increase revenue, reduce labour cost and reduce cost of goods to take control of and drive overall profitability. Recipes are connected in real time to your POS and your suppliers latest invoice prices. Real-time labour insights allow your team to make real time decisions instead of finding out in your P&L weeks later. On average overall labour and COGS margins are improved by 8%.
Does Loaded work with my existing POS system?
Loaded integrates with major hospitality POS systems including Square, Lightspeed, Tevalis, Bepoz, Swiftpos, Idealpos, Impos, Ordermate, AI Menu, Dnero, Wizbang and Tabin.
How long does it take to set Loaded up?
Loaded's onboarding team handles the initial setup for you, and most businesses are live within a few days. Every plan starts with a 14-day free trial, no credit card required.