Why hospo operators choose Loaded over Supy

Supy is a complex, enterprise stock and procurement platform, built for large groups with a dedicated inventory team. Loaded brings your stock, labour, revenue and forecasts together with your POS sales in one place your whole venue team can actually run — not just head office specialists
  • AI powered revenue, stock, workforce & more.
  • Great for independent or multi-site, cafes, bars, restaurants, pubs and clubs.
  • Margins up 8% on average across Loaded venues.
Waitress serving food to customer in outdoor restaurant at sunset with overlays showing staff details, menu item stats, and a bar chart of orders.

Is Loaded actually different to Supy?

Supy is a genuinely capable and complex platform for stock and procurement — but it's built for large enterprise groups with a dedicated specialist running it. Before you switch, it's worth checking whether these things matter for how your venue actually operates day to day.

01

We run venues

Loaded was built by a hospitality group that still operates 12 venues today. We build for the real problems hospitality teams deal with because we deal with them too.

02

The right tool for your size, not just more features

Supy is a deep featured platform — but it's designed for groups with a dedicated procurement team, not for a lean venue and ops team to run day to day. Loaded gives you easy usability at the venue level, without needing specialist staff to operate it.

03

One back office for the whole business

Sales, stock, workforce and labour performance all affect each other. Loaded brings them together, so you’re not trying to run one business through a collection of disconnected stock and time and attendance systems.

Why customers tell us they switch?

Customers who switch to Loaded tell us the biggest difference is how much easier the day-to-day becomes for their team. Here's the six things we hear from them.

Feature

Built for your whole team, not head office specialists

Supy is built around having a specialised inventory manager. Loaded is built so venue managers and head chefs can see, understand, maintain and own their own COGS.

Live reconciled data via all POS integrations

Loaded connects directly to your POS, so your numbers update automatically and in real time with a process for reconciling the data.

Product revenue isn't reconciled back to the POS.

Live recipe margins with latest sale price

See what a dish costs you right now live from the latest sale price on the POS, then jump straight into view the recipe behind it — all in the same place.

Recipe prices need to be manually updated

Supplier invoices reconciled to your P&L

Loaded's AI-powered invoice processing brings in your invoices, then you reconcile to a supplier statement before sending to your accounting system, so you don't get any bad surprises in your P&L.

Sell a beer (or any beverage) without building a recipe

In Supy, every item needs a recipe — even a bottled beer. Loaded lets you simply sell a portion, like 500ml of beer or 150ml of wine, with no recipe required.

Know why a variance happened, then fix it

Loaded allows you to view all of the inputs that mean you might be losing or wasting stock, you can click through from your key reports to ensure inwards goods is right, recipe's are setup correctly and they're all applying from the correct dates.

Variance insights are not actionable from variance reports.
Built inPartialNot built for this

What it looks like once your team and stock are in one place

Real results from Loaded operators across Australia and New Zealand.
Circle graphic showing a bar chart and text indicating a plus 8 percent profit margin.
Profit Margin
Margins up 8% on average
Improvement in labour and COGS margins, averaged across new Loaded customers.
Dane Wall, Loaded customer
3 venues
Wage costs from 50% → 33%
And customer wait times dropped too —  Wall Group
Steve Anderson, Loaded customer
2 venues
$60k loss →
20% net profit
Lott Group's turnaround, from the red to solidly profitable.
Lucy Whelan, Loaded customer
40 venues
28 days saved per year
Using AI invoice processing, across every LoneStar & Joe's Garage franchise venue.

Ready to switch? We’re here to help

Chat to someone real

See Loaded in action with a real person who understands how venues run. No pushy sales stuff, just a hands-on walkthrough with someone who speaks your language.

We’ll help you move

If you're using Supy (or anything else), we'll guide you through the switch. That means your key data and workflows make it over cleanly - no messy setup, no downtime.

We’ll set you up to win

We’ll make sure your team knows exactly how to use Loaded, where to find the numbers that matter, and what to do with them. You'll hit the ground running.

See how Loaded compares

You'll have questions — and you'll want to know the switch is actually worth it. Book a 30-minute demo to chat it through with a Loaded and hospo expert.

This site is protected by reCAPTCHA.

Join 10,000+ Hospo Owners & Managers on Loaded

Collage of diverse restaurant staff and patrons including chefs preparing food, bartenders pouring drinks, servers taking orders, and smiling customers in various casual dining settings.

Frequently asked questions

Does Loaded actually replace Supy, or would I need both?

Yes. Loaded includes stock, ordering and supplier management as part of the platform, alongside labour, revenue and forecasting - so you don't need to run Supy alongside it as a separate system.

Can I bring my existing stock and supplier data over from Supy?

Yes. You're assigned a dedicated onboarding manager who migrates your existing stock and supplier data over to Loaded for you, and makes sure everything is set up accurately so you're seeing real margin improvements from the start.

What is hospitality back office software?

It's the system the largest, most successful large hospitality groups globally have relied on to manage revenue, labour, cost of goods and profitability — traditionally out of reach for smaller groups and operators. That's changed. You no longer need to run your back-of-house across a multitude of different software tools and spreadsheets; Loaded brings it all into one platform.

What types of hospitality businesses use Loaded?

Loaded is used globally by Cafes, bars, restaurants, pubs and clubs from small independent venues through to large 50 site + operators.

How does Loaded help reduce food and beverage costs?

Loaded helps hospitality businesses increase revenue, reduce labour cost and reduce cost of goods to take control of and drive overall profitability. Recipes are connected in real time to your POS and your suppliers latest invoice prices. Real-time labour insights allow your team to make real time decisions instead of finding out in your P&L weeks later. On average overall labour and COGS margins are improved by 8%.

Does Loaded work with my existing POS system?

Loaded integrates with major hospitality POS systems including Square, Lightspeed, Tevalis, Bepoz, Swiftpos, Idealpos, Impos, Ordermate, AI Menu, Dnero, Wizbang and Tabin.

How long does it take to set Loaded up?

Loaded's onboarding team handles the initial setup for you, and most businesses are live within a few days. Every plan starts with a 14-day free trial, no credit card required.

Can I order the same stock item with different packaging or from a different supplier?

In Supy, ordering a variation of a product — different packaging, or the same item from a different supplier — needs to be set up on the stock item in advance. Loaded lets you handle this as you're ordering or receiving stock, without needing to pre-configure it first.