Why hospo operators choose Loaded over Deputy

Loaded brings your stock, labour, revenue and forecasts together with your POS sales — so you always know exactly how your venue and group is really performing, not just what's on the roster.
  • AI powered revenue, stock, workforce & more.
  • Great for independent or multi-site, cafes, bars, restaurants, pubs and clubs.
  • Margins up 8% on average across Loaded venues.
Waitress serving food to customer in outdoor restaurant at sunset with overlays showing staff details, menu item stats, and a bar chart of orders.

Is Loaded actually different to Deputy?

Loaded goes beyond workforce management to connect your sales, your team, your stock and your reporting all within one hospitality specific back-office app.

01

We run venues

Loaded was built by a hospitality group that still operates 12 venues today. We build for the real problems hospitality teams deal with because we deal with them too.

02

More than just workforce

Running a hospitality team is more than building rosters and tracking hours. Loaded helps you control both food and beverage labour costs, improve financial performance, all in a way that reflects how hospitality actually works.

03

One back office system

Sales, stock, workforce and labour performance all affect each other. Loaded brings them together, so you’re not trying to run one business through a collection of disconnected time and attendance and stock systems.

Why customers tell us they switch?

Customers who switch to Loaded tell us the biggest difference is how much difference an all-in-one hospitality specific app makes for their team. Here's the six things we hear from them.

Feature

Live labour % by food and beverage

Loaded splits POS sales by category, so you see labour cost as a % of food and beverage separately — exactly how your venue actually operates.

Consolidated group percentages

Loaded shows you the labour cost across your whole group, so you can see how your entire group is performing against target.

Live POS sales, fully reconciled

Loaded connects directly to your POS and reconciles every sale against your labour and stock with full reconciliation.

No sales reconciliation back to the POS system

Forecast from last year's sales, not guesswork

Loaded uses your previous years sales history to help you forecast and roster to demand.

No prior year data on page when setting forecasts

Priced by venue, not by team member

Loaded is priced per venue and includes all workforce features as standard, so headcount and casual turnover never move your bill.

Assigned onboarding team

Getting your team set up properly is key, so we don’t expect you to figure it out alone. Loaded onboarding is with an assigned onboarding expert.

Onboarding is self serve
Built inPartialNot built for this

What it looks like once your team and stock are in one place

Real results from Loaded operators across Australia and New Zealand.
Circle graphic showing a bar chart and text indicating a plus 8 percent profit margin.
Profit Margin
Margins up 8% on average
Improvement in labour and COGS margins, averaged across new Loaded customers.
Dane Wall, Loaded customer
3 venues
Wage costs from 50% → 33%
And customer wait times dropped too —  Wall Group
Steve Anderson, Loaded customer
2 venues
$60k loss →
20% net profit
Lott Group's turnaround, from the red to solidly profitable.
Lucy Whelan, Loaded customer
40 venues
28 days saved per year
Using AI invoice processing, across every LoneStar & Joe's Garage franchise venue.

Ready to switch? We’re here to help

Chat to someone real

See Loaded in action with a real person who understands how venues run. No pushy sales stuff, just a hands-on walkthrough with someone who speaks your language.

We’ll help you move

If you're using Deputy (or anything else), we'll guide you through the switch. That means your key data and workflows make it over cleanly - no messy setup, no downtime.

We’ll set you up to win

We’ll make sure your team knows exactly how to use Loaded, where to find the numbers that matter, and what to do with them. You'll hit the ground running.

See how Loaded compares

You'll have questions — and you'll want to know the switch is actually worth it. Book a 30-minute demo to chat it through with a Loaded and hospo expert.

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Join 10,000+ Hospo Owners & Managers on Loaded

Collage of diverse restaurant staff and patrons including chefs preparing food, bartenders pouring drinks, servers taking orders, and smiling customers in various casual dining settings.

Frequently asked questions

Does Loaded replace Deputy, or do I still need both?

If you're using Deputy Core, yes. Loaded includes rostering, timeclock and Australian award compliance alongside stock and revenue, so you can manage your workforce and back office in one hospitality-specific platform instead of running both systems.

Can I bring my existing team and roster data over from Deputy?

Yes. You're assigned a dedicated onboarding manager who migrates your existing team, roster and timesheet data over to Loaded for you, and makes sure everything - including your award rules - is set up accurately from the start.

What is hospitality back office software?

It's the system the largest, most successful large hospitality groups globally have relied on to manage revenue, labour, cost of goods and profitability — traditionally out of reach for smaller groups and operators. That's changed. You no longer need to run your back-of-house across a multitude of different software tools and spreadsheets; Loaded brings it all into one platform.

What types of hospitality businesses use Loaded?

Loaded is used globally by Cafes, bars, restaurants, pubs and clubs from small independent venues through to large 50 site + operators.

How does Loaded help control labour costs?

Loaded brings live POS sales together with your roster and timeclock data, showing labour cost as a percentage of revenue in real time. Managers can see whether wages are tracking to target and adjust the roster before the shift ends, with Australian award rules for penalty rates, overtime and public holiday loadings built in.

How does Loaded's labour reporting differ from Deputy's?

Loaded splits POS sales by category, so you can see labour cost as a percentage of food and beverage separately, and rolls labour cost up across your whole group so you can see how every venue is performing against target from one view. Deputy tracks labour cost, but not broken down by category or consolidated across multiple venues.

Does Loaded work with my existing POS system?

Loaded integrates with major hospitality POS systems including Square, Lightspeed, Tevalis, Bepoz, Swiftpos, Idealpos, Impos, Ordermate, AI Menu, Dnero, Wizbang and Tabin.

How long does it take to set Loaded up?

Loaded's onboarding team handles the initial setup for you, and most businesses are live within a few days. Every plan starts with a 14-day free trial, no credit card required.