Why we’re changing our pricing (and what it means for your venue)

Loaded has evolved a lot over the past few years. What started as a simple staff and stock management tool is now a complete platform for running the operational side of your hospitality business.

Some venues use it primarily for rostering and time tracking. Others go deep on stock. Many use both, and get the full impact of a platform where everything works together to deliver the holy grail of live gross profit reporting.

But until now, every customer has been on the same plan - regardless of how they’re using Loaded.

From July 1 2025, that’s changing.

We’re introducing a new pricing structure that’s clearer, more flexible, and better aligned with how you actually use the platform.

Why we’re making this change:

We’ve always tried to keep our pricing simple - one plan, one price. But as the platform has grown, so has the way venues use it.

Some teams only need rostering and timesheets.
Others just want stock control and cost tracking.
And many are already on the Holy Grail - managing their team, tracking stock, using AI to process invoices, and running their business day-to-day from one system.

Our new plans reflect that. So now, whether you’re using a single part of the platform or going all in, you’ll be on a plan that fits. And if you’re ready to connect the full picture - team, stock, sales, reporting, the lot - it’s easier than ever to do that.

What’s changing:

From July 1, we’ve introduced three new plans based on how your venue uses Loaded:

• Team - for managing your team efficiently with tools for rostering, timeclock management, and wage cost control.
  
  
• Stock - for gaining control over your stock and cost of goods with real-time visibility into COGs %, recipe-level costing, menu profitability, supplier management, and AI-powered invoice processing.
  
  
• Hub - combines the power of Team and Inventory for a complete operational platform that shows real-time gross profit by connecting your team, stock, and reporting all in one place.

Each plan is available in two versions:

• Non-Integrated - works great on its own, if we don’t integrate with your POS.
• Integrated - connects directly to your POS for real-time sales data, automated reporting, and deeper insights.
  
  

This new structure lets you start where you are, and grow into the full platform when it makes sense for your venue (upgrading is easy at any time.)

You’ll find pricing and a full breakdown of the new plans right here.

What this means for you:

We’re rolling this out gradually, and we’ll be in touch directly when it’s time to move your account to one of the new plans. But here’s what to expect:

✅ If you’re currently using just one part of the platform:

You’ll move to either the Team or Stock plan, depending on how you’ve been using Loaded so far.

You’ll keep access to everything you’re using today - no disruption, no changes to your workflow, and no forced upgrade.

If your POS is connected to Loaded, you’ll be on the Integrated version. If not, you’ll be on the Non-Integrated version.

✅ If you’re using both Team and Stock:

You’ll move to the Hub plan - our complete operational platform. This reflects the full way you’re using Loaded today, and keeps a clear view of your costs, team, and margin in one place.

You’ll continue to have access to everything you’re using now, with no action required unless you’d like to change plans or review your setup.

What’s staying the same:

While the structure is changing, some important things aren’t:

• You’ll still have full access to the tools you’re already using
  
  
• You’ll be supported by the same team you’ve always worked with
  
  
• You can review or change your plan at any time
  
  
• You’ll hear from us well in advance of anything changing
  
  

There are no feature removals, and no pressure to upgrade. We’re rolling this out carefully and gradually, with plenty of time to make sure each venue lands on the right fit.

Why Loaded Hub is the best experience:

The venues getting the most out of Loaded - the ones running leaner teams, tighter stock control, and higher margins - are the ones using the platform end to end.

When your Team and Stock systems talk to each other, everything flows better:

• You can roster based on real sales, not guesswork
  
  
• You can track GP in real time, not after the month is over
  
  
• You can make decisions daily, not reactively

When everything lives in one place, you eliminate double-handling, avoid blind spots between systems, and start building a rhythm of operational control that’s hard to get from disconnected tools. Loaded Hub brings everything together, and it’s where the biggest operational and financial gains are found. 

If you’re currently on one module and wondering what going all-in could look like, we’d love to show you. But as always, the choice is yours 💁